01885 490 380

About

Wills & Legal Services Ltd is a national Specialist Paralegal Law Firm with qualified paralegals throughout England & Wales. We pride ourselves on remembering that our clients have individual needs. All of our paralegals are highly qualified and able to explain all of our services in plain English without legal jargon.

At our Head Office in Malvern, we have an established and highly experienced Legal Department who specialises in Estate Planning and all of the associated services we offer. They are on hand to answer any questions our clients may have and are supported by WLS Solicitors, a wholly owned subsidiary of Wills and Legal Services Ltd.

Our experience, along with our unique Estate Protection Services, makes us one of the country’s leading specialists in this field.

Why Choose WLS?

Wills and Legal Services was set up in a barn in rural Worcestershire on the eve of the millennium by husband and wife Tony and Sarah Watson and friend Emma Hodges. Our background in the financial services sector stood us in good stead to implement a regulated approach to what is an unregulated environment. It was important to give clients peace of mind knowing their estate planning needs were covered by compliance and a complaints procedure, professional indemnity insurance, with qualified paralegals taking their instructions. So, we set up the very first National Specialist Paralegal Law Firm with all of our Paralegals members of the National Association of Licenced Paralegals.

Visiting clients in the comfort of their homes to provide expert advice was key to putting families at the forefront of everything we do. 

Today we are one of the largest Will writing companies in the UK with over 120,000 families trusting us to look after their estate planning needs. We write over 15,000 new Wills every year with over 30 Paralegals across the country advising local people.

We adhere to a strict code of conduct and duty of care. We give all of our advice in plain English, ensuring that our clients fully understand the advice which is covered by Professional Indemnity Insurance of £2,000,000.

All our practising Paralegals are DBS checked (previously CRB) and carry out annual Continuous Professional Development Training.

We also own a regulated firm of solicitors, WLS Solicitors, and a regulated financial services business, WLS Financial Services.

Find out more

Meet the team

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ED COSS
Director
EMMA HODGES
Office Manager
ANNA VAUGHAN
Customer Advisory Manager
RACHAEL WORTLEY
Legal Team Manager

What is a Paralegal

  • Paralegals are legal professionals who specialise in specific areas of law. Our expertise is in Will-Writing and Later Life Planning covering Mental Incapacity, Lasting Powers of Attorney, Trusts, Probate and Care Fee Advice.
  • All our Paralegals are highly qualified and able to explain all our services to you in plain English – without any unnecessary legal jargon.
  • All of our Paralegals are covered by £2m professional indemnity insurance and are also DBS checked (previously CRB).
  • Our Paralegals visit people in the comfort of their own home and give them sound professional legal advice.
  • All of our Paralegals regularly undertake Continuous Professional Development training ensuring they are up to date with current laws and regulations.

Why Choose a Paralegal over a Solicitor?

  • Most solicitors are not specialists in specific areas of law, a bit like a GP, whereas a Paralegal specialises in one area, a bit like a heart surgeon.
  • When you go to a solicitor, they’ll usually refer you to one of their Paralegals, and charge you more for that service.
  • Solicitors tend to speak in legal jargon, our Paralegals speak to you in plain English, making what can seem complex products understandable.
SHEILA KNOX
North East
CLARE MAC
Midlands
MARK MERIFIELD
East Anglia
ANDREW HARDING
East Midlands
NATHALIE MURPHY
London
NICK BRANSON
North West
PETER LOCK
South Coast
JAMES KING
South Central
TONY LAMBERT
Kent, West Sussex
RAMID KHAN
North-West Midlands
SPENCER SHAW
North London, Essex, Herts
PHIL WADE
Yorkshire
MICHAEL DOCTORS
South East
WAYNE BRADFORD
West Country
WENDY HIGGS
West Country
PHIL PERKINS
Devon
Wayne Russell
South Wales, Herefordshire
CERI MORGAN-SNELL
Derbyshire, South Yorkshire
KAREN CALLERY
Notts, Lincolnshire
ETIENNE-PAUL BOTES
Hampshire, South Coast
JULIAN HADLEY
Worcs, Herefordshire
MATTHEW AUNGIER
Berkshire, Middlesex
IAN HOLBROOK
North West
JON KIRTLAND
Midlands
FINN DODD
Berkshire
AMANDA TILLCOCK
Norfolk
SHAUN HAMLOD
Devon
ANDREW HIZZARD
Yorkshire
PHILLIP MILLARD
Hertfordshire/ Bedfordshire
ANDY COLE
Devon
JOANNA BARTON
North West
STACEY EDWARDS
Legal Supervisor
JESS CONNELL
Trust Co-Ordinator
MICHELLE BALL
Legal Administrator
TIFFANY PASKIN
Legal Administrator
JO RAE
Legal Administrator
SOPHIE MCHUGH
Legal Administrator
VICTORIA SCOULER
Legal Administrator
CLARE GOCHMANSKI
Legal Administrator
SHANNAN BELL
Legal Administrator
JEANETTE BUTCHER
Legal Administrator
EMILY BALDOCK
Legal Administrator
KAREN HALL
Legal Administrator
EMMA TSOLCHOVSKA
Legal Administrator
KATHY GRUBB
Reception
HAYLEY HOMEWOOD
Reception
JESS WALWYN
Accounts
NATALIE MAIN
Accounts
SUE SPILSBURY
Estate Administrator
SARAH LEWIS
Estate Administration Supervisor
KAYLEE CUBBERLEY
Estate Administrator
JODIE RUSSELL
Review Team Supervisor
VICTORIA SEYMOUR
Customer Advisory
PAULINE RICHARDS
Customer Advisory
KAREN HAWKINS
Customer Advisory
CAROLINE LESLEY
Customer Advisory
LAUREN NASH
Customer Advisory
EMILY IRESON
Customer Advisory (Reviews)
KAREN SAMMON
Customer Advisory (Reviews)

Your Trusted Partner

To support causes close to our hearts, 5 years ago we decided that we would no longer charge for writing Wills, instead asking clients to make a recommended donation of £40 to charity. We were so confident that people would be happy with our Will-Writing service that we believed they would come back in the future for other legal services, at which point we could charge our usual fees. This has proved true, and over 63% of clients do come back for further advice.

We are proud to have raised over £2,000.000 in upfront donations, supporting fantastic causes up and down the country.

Contact us

219-221 Worcester Road
Malvern
WR14 1SU

112-118 Worcester Road
Malvern
WR14 1SS

Company details

Registered in England and Wales.
Company no. 7744618

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